WARRANTY:

One year limited manufacturer's warranty guaranteed on all watches.  A warranty card will be included with your watch - please keep this card in a safe place.

 

RETURN POLICY:

De Pol Watch Company merchandise can be returned for a full refund within 7 days of the delivery date, provided the product is in new, unused condition and is not personalized (engraved, etc.). 

All returns must have a return authorization number (please contact us at robert.depol@depolwatches.com to receive this number).

We recommend selecting a trackable shipping method and keeping the tracking information for your records until the return/exchange is complete.

Refunds/exchanges can take up to 3-4 weeks or sooner. Shipping charges are not refundable. We do not accept COD deliveries.

If possible, use the original shipping package for returns and exchanges.

 

EXCHANGES:

Please contact us for an exchange authorization number at robert.depol@depolwatches.com and we will provide you instructions at that point.  Exchanges are not authorized on customized or personalized merchandise.