One year limited manufacturer’s warranty guaranteed on all watches. A warranty card will be included with your watch – please keep this card in a safe place.
De Pol Watch Company merchandise can be returned for a full refund within 7 days of the delivery date, provided the product is in new, unused condition and is not personalized (engraved, etc.). No returns accepted on customized watches. Once an order is placed for a customized watch, you may not cancel the order.
Please contact us for an exchange authorization number at firstname.lastname@example.org and we will provide you instructions at that point. Exchanges are not authorized on customized or personalized merchandise.